At House of DeLeon, we strive to ensure you are completely satisfied with your purchase. If you wish to return an item, please note the following:​

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​Returns Within 3 Business Days

You may return items within 3 business days of arrival for a full refund, provided the item is in its original condition and packaging.​

*Please note that shipping costs for returns will be the responsibility of the customer.

*Once we receive your returned item(s), we'll refund any remaining balance.

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Returns After 3 Business Days

 If more than 3 business days have passed since your item arrived, we offer returns for store credit only. The item must still be in its original condition and packaging to qualify.​

*Please note that shipping costs for returns will be the responsibility of the customer.

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​Commissioned Orders

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​Commissioned Returns Within 3 Business Days

You may return items within 3 business days of arrival for a partial refund, provided the item is in its original condition and packaging.​

*Please note that shipping costs for returns will be the responsibility of the customer.

*Original Deposit(25%) will be Non-Refundable​ for commissioned orders

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Commissioned Returns After 3 Business Days

Non-Refundable / Unable to return.

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​Exchanges

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​Exchanges Within 3 Business Days

You may exchange items within 3 business days of arrival for a full exchange, provided the item is in its original condition and packaging.​

*Please note that shipping costs for returns will be the responsibility of the customer.

*Once we receive your returned item(s), we'll ship the exchange item.

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Exchange After 3 Business Days

 Non-Refundable / Unable to return.

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We recommend using a trackable shipping service to ensure your return reaches us safely. If you have any questions about our return policy or need assistance, please don’t hesitate to contact our customer care team.

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* FINAL SALE items are final sale and therefore they are not eligible for return or exchange.

* Please note that Gift Card purchases are also final sale and not eligible for return or exchange.